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Problem Report Form

Contact Information
Contact Name Company Name
Telephone (full) Alt Telephone
Email
Time Zone
 
Are you currently evaluating UniPrint?   Yes    No
Are you a registered UniPrint customer?   Yes    No
NOTE: If you are a new customer and have not previously registered with us, click here to get started. Otherwise please sign-in
Is the contact information above the same as the customer who is experiencing the issue?   Yes    No
If NO, please complete the contact information of the customer/company below that is experiencing the issue
 
User Information
User Name Company Name
Telephone (full) Alt Telephone
Email
Time Zone
 


UniPrint Server Information
How many servers do you have UniPrint installed on?
 

Which UniPrint Server product(s) are you utilizing?


What is the operating system for your Terminal Server?


Which version of Citrix do you have installed on the Server?


What Adobe version are you using on the server(s)?
(Reader / Standard / Professional)


If you are receving an error message, please specify below:
(If applicable copy and paste a verbatim text found in the Event Viewer Logs)





UniPrint Client Information
Which UniPrint Client product(s) are you utilizing?


What are the operating systems of your client machines?


What version of the Citrix Client do you have installed?
 None    

Is the problem occurring with:
 All Users    Couple Users    One User

Is the problem occurring with:
 All Applications    One Application    Please Specify: 

Is the problem occurring with:
 All Printers    One Printer    Please Specify: 

What Adobe version are you using on the client(s)?
(Reader / Standard / Professional)



If you are receving an error message, please specify below:
(If applicable copy and paste a verbatim text found in the Event Viewer Logs)





Please enter an overall detailed description of the problem or questions here:
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