Give Time Back To Your End Users
St. Joseph Health (SJH) provides a continuum of care in Northern and Southern California, West Texas and Eastern New Mexico. It employs over 24,000 professionals and has $5 billion in annual revenue. SJH was rolling out Meditech with Citrix and encountered printer mapping and driver issues. Project was stalled.
After understanding how Meditech printing works, UniPrint created a Smart Print module to solve the printer mapping issues within 2 weeks. The ER doctors and nurses were ecstatic and the rest is history.
David Baker, VP of IT at St Joe said, “UniPrint gave time back to our healthcare professionals.” The Chief Medical Information Officer claimed on the record that UniPrint saved 75% of help desk calls.