Give Time Back To Your End Users
St. Joseph Health (SJH) provides a continuum of care in Northern and Southern California, West Texas and Eastern New Mexico. It employs over 24,000 professionals and has $5 billion in annual revenue. SJH was rolling out Meditech with Citrix and encountered printer mapping and driver issues. Project was stalled.
After understanding how Meditech printing works, UniPrint created a Smart Print module to solve the printer mapping issues within 2 weeks. The ER doctors and nurses were ecstatic and the rest is history.
Net Results:
David Baker, VP of IT at St Joe said, “UniPrint gave time back to our healthcare professionals.” The Chief Medical Information Officer claimed on the record that UniPrint saved 75% of help desk calls.