Uniprint Infinity
Book Consultation
Try For Free
  • Français
Book Consultation Try For Free
  • Member Login
  • Request Demo
  • Start Here
  • Client Portal
  • Products
    • UniPrint InfinityCloud
    • UniPrint Infinity Suite
    • Healthcare Printing Suite
    • Secure Release Options
  • Solutions
    • Universal Print by Microsoft
    • Chromebook Printing
    • Mobile Printing
    • Thin Client Printing
    • Secure Pull Printing
    • Serverless Printing
    • Cloud Printing
    • VDI Printing
      • WVD Printing
      • Citrix Printing
      • VMware Printing
      • RDS Printing
      • VDI Printing
    • EMR Printing
  • Industries
    • Cloud MSP
    • Healthcare
    • Manufacturing
    • Public Sector and Non-Profit
    • Finance and Insurance
    • Others
  • Resources
    • Blog
    • Podcasts
    • Videos
    • Webinars
    • White Papers
    • Case Studies
    • ROI Calculator
    • Print Tracker Tool
  • Partners
    • Partner Program
    • Partner Login
    • Become a Partner
    • Strategic Partners
    • Find A Partner
  • Support
    • Help Center
    • Support Program
    • Frequently Asked Questions
    • Best Practices
    • Quick Start Guides
    • Technical Documents
    • Product Support Life Cycles
    • Product Support Matrix
    • Downloads
  • About Us
  • Contact Us
  • Français
  • Member Login
  • Request Demo
  • Start Here
  • Client Portal
  • Products
    • UniPrint InfinityCloud
    • UniPrint Infinity Suite
    • Healthcare Printing Suite
    • Secure Release Options
  • Solutions
    • Universal Print by Microsoft
    • Chromebook Printing
    • Mobile Printing
    • Thin Client Printing
    • Secure Pull Printing
    • Serverless Printing
    • Cloud Printing
    • VDI Printing
      • WVD Printing
      • Citrix Printing
      • VMware Printing
      • RDS Printing
      • VDI Printing
    • EMR Printing
  • Industries
    • Cloud MSP
    • Healthcare
    • Manufacturing
    • Public Sector and Non-Profit
    • Finance and Insurance
    • Others
  • Resources
    • Blog
    • Podcasts
    • Videos
    • Webinars
    • White Papers
    • Case Studies
    • ROI Calculator
    • Print Tracker Tool
  • Partners
    • Partner Program
    • Partner Login
    • Become a Partner
    • Strategic Partners
    • Find A Partner
  • Support
    • Help Center
    • Support Program
    • Frequently Asked Questions
    • Best Practices
    • Quick Start Guides
    • Technical Documents
    • Product Support Life Cycles
    • Product Support Matrix
    • Downloads
  • About Us
  • Contact Us

american red cross uniprint infinity

“Giving our people the ability to do their job whereever they are, using whatever device they have is our goal and UniPrint is helping us to adapt.” 

– Adam Flowers, Lead Solutions Architect – American Red Cross

Download PDF

THE AMERICAN RED CROSS IMPROVING IT WORKFLOW THROUGH ENHANCED PRINT MANAGEMENT DELIVERY
THE ORGANIZATION

As one of the world’s premier humanitarian organizations, the American Red Cross has been helping people for over 135 years.

Through a network of generous donors, volunteers and employees, the charitable organization provides compassionate care to those in need, based on its mission of preventing and relieving suffering at home and around the world.

The Red Cross depends on a nimble workforce and committed volunteers who provide local disaster relief, manage humanitarian services such as blood collection and distribution, and support military families in the United States and abroad.

With a national network of over 270 chapters and 36 blood regions in communities all over the nation, the organization’s IT infrastructure supports employees and volunteers in local offices, connecting from home or other remote locations, and working on-site at disaster relief locations.

THE CHALLENGES

In 2015, the organization’s End User Technology Solutions (EUTS) team embarked on a virtual workplace solution that would allow users to access applications, data and resources regardless of location or device.

The team knew that printer driver incompatibility could be a pain in VDI environments.

New printer models would have required vendor-specific drivers, and changes to leased printers would have required frequent updates on all VDI images.

In addition, Group Policies could be cumbersome and difficult to maintain for client printer mapping, and could mean extra processing time when users logged in.

The organization was looking to eliminate hardware and consolidate remote-site resources back into the data center, posing possible bandwidth issues.

The EUTS team also knew that plans to implement a BYOD model would necessitate a stable and secure printing solution. Given printer driver incompatibility issues and user challenges, the Red Cross needed a reliable print management solution for both on- and off-network printing that worked seamlessly across an expanding array of devices and printer makes and models.

Webinar: Three Steps to Solving VDI Printing Issues While Cutting Printing Costs

THE SOLUTION

With UniPrint Infinity, the Red Cross was able to relieve their print management pain by using UniPrint’s patented PDF-based Universal Printer Driver (UPD) technology, negating the need to install or update drivers when printers were added or removed from their environment.

Using the PrintPAL utility, the need for Group Policies to map printers to users was also eliminated, which simplified print management.

Administrators simply needed to deploy print objects into virtual sessions using the UniPrint agent.

Printer driver incompatibility issues were immediately solved, printer management was simplified, and printing support calls to the IT Service Desk were virtually eliminated.

Adam Flowers, Lead Solutions Architect, remarked, “There was a reduction in helpdesk calls for printing-related issues as we made improvements to our environment with UniPrint.”

With UniPrint, Red Cross users are able to access the features of their local printer, and experience fast, reliable printing at the office, working from home, or connecting from a remote location. Network resources also spend less time managing printing related services.

Flowers remarked, “With a simple install of the UniPrint agent and a one-time mapping using the PrintPAL feature, we were able to save technical services time on each device, plus travel time, for hundreds of devices.” 

With UniPrint, the IT team can perform these functions remotely, freeing network administrators’ availability to deal with higher priority issues.

The Red Cross team and UniPrint’s support team cooperatively worked together on new ideas and making improvements to current features or adding new ones.

The flexibility of the UniPrint Infinity solution allowed for consolidation of print servers into the data center and activation of UniPrint’s High Availability Module that provides enterprise-wide redundancy and fault tolerance in the print environment.

THE BENEFITS

The American Red Cross has deployed UniPrint Infinity V9 to simplify printer management, consolidate network administration resources and reduce costs, and provide users with a simplified way to print and release jobs securely.

The EUTS team is now looking to implement the full suite of UniPrint Infinity’s print management and cost-savings features, and has employed UniPrint’s Statistics Viewer to gather data and establish baseline costs for printing and print-related services.

Having solved its print management pain, the Red Cross is ready to optimize its virtual workplace solution with UniPrint Infinity and ensure its workforce remains ready to respond in any situation.

Key Benefits include:
  • With the introduction of UniPrint, the Red Cross only required one part-time dedicated engineer to support their print management for their employees and volunteers.
  • With the UniPrint agent and PrintPAL feature, the Red Cross was able to save technical services time on each device, plus travel time, for hundreds of devices.
  • Print driver incompatibility, printer mapping, network traffic, and print server downtime issues were solved within the Red Cross environment.
  • There was a reduction in helpdesk calls for printing-related issues

Free e-Book: 3 Ways Virtualized Printing Complements a Cloud Strategy

Take UniPrint Infinity for a spin

Try it today and see how easy Print Management can be

Free Trial

Book Consultation

Ready to learn more?
4 Ways Printing Virtualization Augments Healthcare VDI

Download our FREE ebook:
4 Ways Printing Virtualization Augments Healthcare VDI

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
Remote Site Print Servers: The Last Stand for Onsite Servers?

Download our FREE Whitepaper:
Remote Site Print Servers: The Last Stand for Onsite Servers?

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
Pull Printing Solutions: A Step-by-Step Playbook For Selecting The Right Solution

Download our FREE ebook:
Pull Printing Solutions: A Step-by-Step Playbook For Selecting The Right Solution

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
How to Leverage Virtual Printing in a Healthcare VDI Environment

Download our FREE Whitepaper:
How to Leverage Virtual Printing in a Healthcare VDI Environment

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
Secure Cloud Printing: How to Ensure Complete Security in the Cloud

Download our FREE Whitepaper:
Secure Cloud Printing: How to Ensure Complete Security in the Cloud

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
Considerations of Remote Printing: Achieving Anywhere, Any Device Printing

Download our FREE Whitepaper:
Considerations of Remote Printing: Achieving Anywhere, Any Device Printing

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
25 Questions You Should Ask When Comparing Pull Printing Vendors

Download our FREE Checklist:
25 Questions You Should Ask When Comparing Pull Printing Vendors

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
Print File Formats: A Comparative Analysis of EMF, OpenXPS and PDF for Enterprise Printing

Download our FREE Whitepaper:
Print File Formats: A Comparative Analysis of EMF, OpenXPS and PDF for Enterprise Printing

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
Why Print Management: The Hidden Costs of Printing

Download our FREE Whitepaper:
Why Print Management: The Hidden Costs of Printing

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
Why Print Management: Considerations on Reducing Your Printing Costs

Download our FREE Whitepaper:
Why Print Management: Considerations on Reducing Your Printing Costs

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
3 Ways Virtualized Printing Complements a Cloud Strategy

Download our FREE ebook:
3 Ways Virtualized Printing Complements a Cloud Strategy

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
Why Print Management: The Hidden Costs of Printing

Download our FREE Whitepaper:
Why Print Management: The Hidden Costs of Printing

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
Secure Cloud Printing for Microsoft Office 365 and Azure

Download our FREE Whitepaper:
Secure Cloud Printing for Microsoft Office 365 and Azure

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
28 Questions You Should Ask When Inquiring About Healthcare Printing Solutions

Download our FREE Checklist:
28 Questions You Should Ask When Inquiring About Healthcare Printing Solutions

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
How to Achieve A Secure Print Infrastructure

Download our FREE Whitepaper:
How to Achieve A Secure Print Infrastructure

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
29 Questions to ask when comparing enterprise printing solutions.

Download our FREE Checklist:
29 Questions to ask when comparing enterprise printing solutions.

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Ready to learn more?
How to Optimize Epic Printing in your Healthcare VDI Environment

Download our FREE Whitepaper:
How to Optimize Epic Printing in your Healthcare VDI Environment

Feel free to use the live chat box and talk with our customer experience team, or explore More Resources...

Download Now

 

 
Home

Subscribe to Our Newsletter

Topics: Document Management Systems, Data Capture, Document Workflow and more...

Learn More

  • About Us
  • Book Consultation
  • Contact Us
  • Partner Sign In
  • Find a Reseller
  • Find a Distributor

Resources

  • FAQs
  • Help Center
  • Best Practices
  • Quick Start Guides
  • Technical Documents

Partners

  • UniPrint Infinity
  • UniPrint Client
  • UniPrint Patches
  • UniPrint Utilities
  • UniPrint Archives

©2021 Process Fusion Inc. All Rights Reserved.

  • Privacy Policy
  • Terms & Conditions
  • License Agreement
  • Legal
  • Permissions
  • Sitemap