User Stories: How a Cloud Hosting IT Team Increased Client Efficiency
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How did you come to learn about UniPrint.net? We started using UniPrint in 2004 after one of our data server providers spoke very highly of them. We had a good look at UniPrint along with other solutions, but ultimately UniPrint won. We liked their interface, the model and how it worked. From your point of view, how has UniPrint helped solve your issues? UniPrint has allowed us to simplify back-end processes so our clients can run their businesses. It simplified print management and delivered consistent, reliable printing to our client base. UniPrint took away printing pain and stress on our IT helpdesk. It’s simple for tech support to install, and our clients know it’s going to work. What do you like best about UniPrint Infinity? Our experience from the start was very positive. In deploying UniPrint it was a click-click-click kind of install. Our customers also appreciate the simple interface and the ease of installing. UniPrint has taken away a lot of the printing pain away, and they’ve done a good job getting through those issues and working to a solution. Our customers appreciate our ability to work with UniPrint to simplify back-end processes and resolve issues so they can remain focused on their business. Were there any issues you that came across? Overall the support is good and we haven’t had any major issues.
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